Emergency: 911
Non Emergency: (812) 897-1200

To Protect

And Serve

Administrative: (812) 897-6180
Jail: (812) 897-6096

Command Staff

Sheriff:
Michael Wilder
Chief Deputy:
Paul Kruse
Motor Patrol Lt:
Brian Waters
Training Lt:
Marvin Bruce
Criminal Investigations Lt:
Greg Flowers
Jail Commander:
Jeremy Holder

QUICK LINKS

Victim Notification Program

Contact Info

Warrick County Sheriff's Office
100 W S.R. 62
P.O. Box 487
Boonville Indiana, 47601

Office: (812) 897-6180
Dispatch: (812) 897-1200
Jail: (812) 897-6096
Fax: (812) 897-3654

Merit Board

The Sheriff's Merit Board meets on an as needed basis at the Sheriff's Office.

These meetings are open to the public and will be posted a week prior to any upcoming meeting.

Dispatch

IDACS Coordinator

Melissa Jones

Agencies

Warrick County Sheriff's Office
Indiana State Police
Boonville Police Department
Chandler Police Deparment
Newburgh Police Department
Department of Natural Resources
Warrick County EMS
All County Fire Departments
Coroner's Office
Prosecutor's Office
Circuit and Superior 1 & 2 Offices
American Red Cross
Environmental Services
Local Utility Companies
Hospitals and other healthcare facilities
Many others…….

Tasks

Receiving initial calls
Entering info into computer
Prioritizing the call
Deciding who the proper response personnel are
Use GPS and maps
Giving proper directions
Tracking calls for the specific time of disposition
Dispatch all law enforcement officers, EMS and fire calls
Dispatchers communicate with all field units by radio (the dispatcher functions as a lifeline for the units in the field, so good radio ability is a must)
The dispatcher must communicate the wants and needs of the public to the proper agency
The dispatcher must receive the needs of the units in the field, then be able to assist
Dispatchers work in an office setting having multiple county office duties to perform in conjunction with their dispatch duties
For all the job responsibilities, it's all about assigning priorties to each call received (that's why some callers question the response time of officers/fire/EMS)

The Dispatch Center is responsible for dispatching ten (10) fire departments, five (5) separate ambulances and five (5) police agencies, consisting of about 80 officers. Dispatch has to ensure that the correct agency is sent to the needed location. A correct address must be provided and as much information as possible supplied to the responding personnel prior to their arrival.

Towns

Boonville
Chandler
Newburgh
Elberfeld
Lynnville
Selvin
Tennyson
Folsomville
Heilman
Bullocktown
Pelzer
Yankeetown

Townships

Boon
Ohio
Anderson
Campbell
Greer
Hart
Lane
Owen
Pigeon
Skelton

Training

Training for a dispatcher starts as a new hire and continues on throughout their entire career

Training includes but not limited to:

80 hours on site training
IDACS/NCIC computer training certification
Emergency medical dispatching training
Required recertification every two years
Must be able to multi-task
Typing is a must

Pasted Graphic

Warrick Central Dispatch received 92,066 incoming calls in 2019, which is a 136% increase over 2004 with the same budgeted staff. This figure does not include Sheriff's Office administrative lines that also ring into dispatch outside of normal office hours, nor does it include inter-office calls.
The national standard for answering 911 calls is to answer 90% of the calls during the busiest hour within 10 seconds and 95% of the calls within 20 seconds. In 2019, Warrick Dispatch answered 94.02% of the calls within 10 seconds and 96.88% within 20 seconds during the busiest hour. Overall 96.31% of calls were answered within 10 seconds and 98.38% were answered within 20 seconds.
Average call duration in 2019 was 73.9 seconds, which was up from 68.6 seconds in 2018.
There is minimal data for the years between 2004 and 2016 to use for this report.

Just a few reminders about Emergency 911 and when it shouldn't be used.

What is 911?

A very important tool for the general public and emergency personnel
Police, medical and fire emergencies only

What isn't 911?

Information
Phone number directory
Non-emergency phone line
Entertainment for children

When a caller uses 911 for a non-emergency, both a dispatcher and a 911 phone line are being used improperly. This may prevent someone who has a real emergency from getting the help they need. Parents should instruct their children on the proper use of 911 and that it should only be used in the case of an emergency.